The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can adjust temps to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or call a HVAC professional like Air Service Co.. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw enough power, Nest says you may run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on rapidly in a short period of time.

You may think something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat first. This is especially true if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat specialist such as one from Air Service Co. can support you. We can identify the malfunction and add a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life easier, through automatic energy-efficient programming and the opportunity to check temps while you’re away from home. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at Air Service Co. can fix the problem fast.

If you’re experiencing weird heating and cooling behavior with your new Nest, give us a call at 918-212-8943 to book your appointment today.